Your personal data is of utmost importance to us.
We will take appropriate technical and organisational measures to safeguard your personal information.
This Policy applies to personal information processed by or on behalf of Keep North Beds Green.
In this Policy we will:
• set out the types of personal data that we collect
• explain how and why we collect and use your personal data
• explain the rights and choices you have when it comes to your personal data.
2. What kinds of personal information about you do we process?
Personal information that we’ll process in connection with any contact, includes:
• Personal and contact details, such as title, full name, gender, home addresses, email addresses, phone numbers and contact details history
• Online contact such as details of the emails and other digital communications we send to you that you open, including any links in them that you click on and your username and password or when you speak with us through social media.
• Records of your contact with us such as if you get in touch with us online using our online services, details such as your mobile phone location data, IP address and MAC address
• Feedback and contributions such as surveys and questionnaires.
3. What is the source of your personal information?
We’ll collect personal information from the following general sources:
• From you directly
• Information generated about you when you use our website
4. What do we use your personal data for?
We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:
• Assist us in our campaign and to communicate with you if the need arises
• Contact you about our campaign, for example by phone, email, or by responding to social media posts that you have directed at us
• To comply with legal and regulatory obligations, requirements and guidance
• To invite you to take part in campaign work
5. When do we share your personal information with other organisations?
We do not share your data.
6. Your rights?
You have the right to:
1. Ask us to cease sending communications to you (opt out)
2. Have any inaccuracies in your personal information held about you corrected
3. Ask us to delete your information permanently
4. Access a copy of the information we hold about you
We will make reasonable efforts to comply with your requests except where we are permitted or required to do so under applicable law. Requests are free of charge.
7. Is your personal information transferred outside the UK or the European Economic Area?
We’re based in the UK and your personal information will be stored and processed in the United Kingdom.
8. External service providers
We may engage third party companies and individuals to facilitate our campaign such as, data storage or website related services. These third parties may have access to your personal information only to perform these tasks on our behalf and they are obliged through contract not to use your personal information for any other purpose or to disclose your personal information to any third party without our express consent.
We do not share, sell or swap your information with other organisations for their own marketing purposes.
There are a number of legitimate situations where we may share your information with third parties (as per above) with whom we have contracted to fulfil specific services for us. This will include organisations such as mail fulfilment houses and email broadcasters who will send out our marketing materials on our behalf. In all of these situations we set up a written contractual agreement that will ensure that those organisations can only use the data provided for the specific purposes we direct them to do, and that they have in place strict security requirements in order to protect your personal information.
We may disclose your personal information if we are requested or required to do so by a regulator or law enforcement or to enforce or apply our rights (including in relation to our website or other applicable terms and conditions) or to protect Keep North Beds Green, for example in cases of suspected fraud or defamation, or to comply with any other applicable legal obligation.
9. What should you do if your personal information changes?
If you wish to remain in contact we want to make sure that the personal data we hold about you is accurate and up to date and so if any of the details are incorrect you should tell us so that we can update our records. These can be done by email to firstname.lastname@example.org
10. Do you have to provide your personal information to us?
No but without certain information we may not be able to include you in our campaign.
11. Do we do any monitoring involving processing of your personal information?
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face-to-face) meetings and other communications.
We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, in the interests of protecting the security of our communications systems and procedures and for quality control.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device and help the owner of the website improve the user’s experience of the site.
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu, for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies
the areas of the website you visit
the amount of time you spend on the site
whether you are new to the site, or have visited it before
the country, region, city and/or borough associated with your IP address or device
how you came to our website – for example, through an email link or a search engine
the type of device and browser you use
how you use the website and the quality of your experience – for example we may track your bandwidth when viewing videos
any error messages that you receive on the site.
Some of this information may be used by third party cookies to target you with relevant advertising (see below). However, you can choose to use our website anonymously without giving us any information. Please see ‘Changing your cookie preferences’ below.
Types of cookies
We use ‘first party cookies’. These are cookies served directly from our website to your computer and are often used to recognise your computer when it revisits our site and, in some cases, to remember your preferences as you browse the site.
Cookies may be either ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached. Most of our cookies are persistent.
Categories of cookies we use
We have assessed our cookies based on the ICC Cookie Guide. Most of our cookies fall into categories 1 and 3.
Strictly necessary cookies: these cookies are essential for the user to move around the website and to use its features.
Performance cookies: these cookies collect information about how the user makes use of the site, e.g. which pages the user visits most. These cookies do not collect information that identifies the user.
Functionality cookies: these cookies remember choices made by or attributes of the user and enhance the features and content you experience during your visit to our website, such as appeals visited or your location. This cookie is also used to remember a user’s preferences for a font size, or customisable parts of a web page.
Targeting or advertising cookies: these cookies collect information about the users’ browsing habits. This may also include your use of social media sites, e.g. Facebook, etc. or how you interact with our website which then shows you relevant content elsewhere on the internet. These may also be used to choose the advertisements that are displayed to you on our website and other websites.
What information do we collect using cookies?
We may collect some, or all, of the information available from cookies when you visit our website, depending on how you use it. We monitor how people use our website, so we can improve it. We collect this information anonymously.
We use a standard type 1 cookie. This contains no personal information, but tells us if that device has visited before. If you log in to our local group area, however, the cookie will be able to identify the user and which user groups they belong to. Note that this data is not stored in the cookie itself. The session data on the website expires and is removed after about 120 minutes of inactivity.
Some pop-ups, such as ‘Get our updates’ use a small type 3 cookie to prevent the pop-up being shown repeatedly once a user has dismissed it, or has already entered their email address. It is not used for tracking. Any pages with tabs or panels may store a small cookie to record the current state of the tab/panel between page requests.
Facebook Pixel is also loaded on every page. The Facebook and Twitter and other social media share buttons don’t themselves generate cookies and are not tracked, but we note the URL of the site you came from to us, as it would be for any link to a third-party site.
Changing your cookie preferences
The ‘Help’ menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below are links to the most common browsers to help you make any changes:
– Firefox cookie management
– Chrome cookie management
– Safari cookie management
– Internet Explorer cookie management
Website statistics analytics, testing and personalisation
CPRE has no influence over Google’s activities but do note that Google has signed up to the US Privacy Shield standard for protection of data which has been declared adequate by the EU commission. You can always opt-out of Google Analytics cookies here Google’s opt-out tool.
12. For how long is your personal information retained by us?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
• For as long as we have reasonable campaign needs
• Retention periods only for as long as necessary and in line with legal, and regulatory requirements or guidance.
Your consent to the use of your personal information for such purposes remains valid after the termination of our relationship with you to the extent permitted by applicable law so long as you do not request otherwise, where permitted.
We may anonymise your personal data (in order that you can no longer be identified) for research or statistical purposes and under these circumstances we may retain this information indefinitely.
13. What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from 25th May 2018.
• The right to be informed about the processing of your personal information
• The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
• The right to object to processing of your personal information
• The right to restrict processing of your personal information
• The right to have your personal information erased (the “right to be forgotten”)
• The right to request access to your personal information and to obtain information about how we process it
• The right to move, copy or transfer your personal information (“data portability”)
• Rights in relation to decision making which has a legal effect or otherwise significantly affects you.
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.
14. What may we use your details for?
We may use your home addresses, phone numbers, email addresses and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to our campaign needs. You can stop your involvement at any time by contacting us on email@example.com
If you have any questions about this policy, or if you wish to exercise your rights or contact the DPO, you can contact us by going to the Contact Us section of our website or by emailing firstname.lastname@example.org, marking it for the attention of the DPO.